FAQ's

Dear SC
Where, oh where, can I buy your delicious products?
Desperate, Darlington

Dear Desperate
Take a look in your local supermarket, honey. The scrumptious Skinny Cow desserts are available at most major supermarkets across the UK Not all branches stock every product [crazy, I know!], so it’s a good idea to ring their customer careline first to find out which of their stores is savvy enough to have your favourite goodies. And if they don’t have it in a shop near you, well, let them know they’re missing out!

Dear SC
I can’t see Skinny Cow in my local store – help!
Confused, Cotswolds

Dear Confused
TI understand your pain. There’s nothing worse than craving a Dreamy Creamy Cookie and not being able to get your hands on one. Before you panic, try checking with a friendly supermarket employee – it may be hidden on the shelf, or still in the stockroom.
Alas, it may be that they foolishly don’t stock Skinny Cow. You can then ring their customer careline to find out which of your local branches sells the product you fancy.

Dear SC
I’m not lucky enough to live in the UK, where delicious Skinny Cow products are freely available. Where can us non-Brits purchase your lovely stuff?
Anon, abroad

Dear Anon
I’m sorry to hear that, Anon. How upsetting for you. However, if you’re a resident of America or Northern Ireland, you’re in luck! Skinny Cow is available in various stores in the States and in Tesco in Northern Ireland.

Dear SC
Skinny Cow tastes so amazingly delicious, I have trouble believing it’s low calorie. Exactly how many calories are in your products?
Curious, Castlefield

Dear Curious
I know, it’s hard to believe that something that tastes so good can be so low in calories. But believe it – all our desserts are only around 100 calories per portion (and our hot chocolates are around 40 calories!). And if we can make them mouthwateringly delicious with fewer calories, then that’s what we do: for example, our smoothies are 72 calories per portion. However, the Madly Deeply 500ml pots contain chocolate, so they’re 105 calories per portion to make it as scrumptious as possible.

Dear SC
It’s me again. OK, so there aren’t many calories in Skinny Cow products... but surely they must be full of fat?
Curious, Castlefield

Dear Curious
Honey, you’re persistent aren’t you? Not only are all our ranges low in calories, but they all contain less than 3% fat. If we can’t manage that, we don’t produce the dessert. Simple as that.

Dear SC
So if they’re low in fat, have you just pumped a whole heap of sugar into your products to make them so tasty?
Sceptical, Scarborough

Dear Sceptical
Not at all! We’ve kept the sugar at similar levels compared to standard desserts, and replaced the fat with a completely natural ingredient called Inulin (iced desserts only). We’re good to you like that.

Dear SC
Thanks! Oh, and what’s inulin?
Sceptical, Scarborough

Dear Sceptical
OK, here comes the science: inulin is a fibre-based ingredient derived from chicory which has a very low calorific value and cannot be absorbed by the body. It’s what gives it that lovely creamy texture, dontchaknow.

Dear SC
I want more! When will you be launching more of your gorgeous products?
Excitable, Eastbourne

Dear Excitable
Loving your enthusiasm! We’re always looking to expand our range, and aim to bring you as many new flavours as our wonderful creative team can come up with. And if you’ve got a suggestion for a new Skinny Cow product, don’t keep it to yourself, phone us up free and give us the lowdown on 0800 100 5656, or join our Taste Panel to have your say.

Dear SC
I’m on the Weightwatchers programme and my best friend’s doing Slimming World. Can you tell us the points/syns value of your products?
Curvy, Crewe

Dear Curvy
I’m afraid we just don’t have the information to calculate the values for the specific diets, but we’ve given all our nutrition details to both organisations, so take a peek at their websites to find out the point/syns vales
Weight Watchers
Slimming World

Dear SC
I’m vegetarian – can I eat Skinny Cow?
Veggie, Vauxhall

Dear Veggie
Of course dear – all our desserts are 100% vegetarian

Dear SC
I’d like you to tell me about your stance on recycling please.
Eco-friendly, Edinburgh

Dear Eco-friendly
Never fear, we take recycling very seriously. All our cartons are made from recycled cardboard and our wooden sticks come from a sustainable wooden source. You can also recycle the packaging once you’ve scoffed the contents, but unfortunately it’s very difficult to find somewhere that will take the pots at the moment. Why not write to your local council and tell them to get the necessary equipment sharpish?

Dear SC
I’m allergic to all kinds of stuff. Can I still eat Skinny Cow?
Sensitive, Suffolk

Dear Sensitive
Poor you. Take a look at this table to see if the dessert you’d like to try contains any of the ten main allergens. And of course, if you’ve still got any questions you can give our lovely team a ring on 0808 500 1616 (free of charge, naturally) or drop us a line at scow@skinnycow.co.uk

I want to export Skinny Cow.

It’s great that you’re interested in our products. However, there are no plans to export Skinny Cow at present, and any future exports will be planned strategically as opposed to through ad-hoc requests. Sorry.

I am a retailer in the UK and want to stock Skinny Cow.

Great! Speak to your local ice cream wholesaler about it – click here for a list of contact details.

I would like to contact someone at Skinny Cow about an advertising opportunity.

Of course we’d love to promote Skinny Cow like crazy and advertise all over the place, but our very focused budget is pretty much closed off for all new opportunities at the moment. However, if you think that your target audience is stylish, fun-loving, fashion-conscious ladies in their 20s and 30s and your opportunity is one we shouldn’t miss, get in touch at scow@skinnycow.co.uk

I am a member of the press and would like some more details on Skinny Cow.

Please contact Simon Branney at our PR agency, Publicasity, on 020 7632 2400 or sbranney@publicastity.co.uk He’s ever so helpful.